TERMS AND CONDITIONS
IMPORTANT: This section contains the Terms and Conditions of this Website. By accessing this Website and any of its pages, you are agreeing to these Terms.
1. Fair Practice Code
In adherence to the revised guidelines on Fair Practice Code (FPC) issued by Reserve bank of India to all Non-Banking Finance companies(NBFCs), ValueFin India Credit Services Private Limited (here in after referred to as VALUEFIN). VALUEFIN, an NBFC, has formulated its FPC which inter-alia, covers Principles on disclosures on the terms and conditions relating to receipt of loan applications from the prospective borrowers and processing thereof, sanction, monitoring and recovery of loans and other financial products being offered by it, the Grievances Redressal Mechanism in place etc.
It is, and shall be the policy of VALUEFIN to make available all financial products offered by the Company, to eligible applicants, without discrimination on the basis of race, caste, colour, religion, sex, marital status, age or physical disability etc.
The company’s policy is to treat all the clients consistently and fairly.
The User of this Website/App unequivocally declares and agrees that the User is a natural / legal person who has attained the age of at least 18 years and is legally allowed to enter into a contract in India. The User is allowed to utilize the services of the Website/App. The User hereby undertakes to agree and abide by the Terms and Conditions detailed hereinafter. If the User violates any of these Terms & Conditions, or otherwise violate an agreement entered into through the medium of the Website/App, VALUEFIN may terminate the User’s membership, delete his/her profile and any content or information posted online by the User on the Website/App and / or prohibit the User from using or accessing the Platform through the Website/App at any time in its sole discretion, with or without notice, including without limitation if it believes that you are under 18 years of age.
3. Your Account:
If you wish to use the Website/Apps, you are required to maintain an account and will be required to furnish certain information and details, including your name, email id, contact number and any other information deemed necessary by VALUEFIN.
You are responsible for maintaining the confidentiality and security of your account, password, activities that occur in or through your account and for restricting access to your computer to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure.
The right to use this Website/App is personal to the User and is not transferable to any other person or entity. VALUEFIN shall not be responsible for any data lost while transmitting information on the internet. Further, it is to be noted that all the information provided shall be solely used for providing the services as set out herein.
The User also unequivocally agrees to provide true, accurate, current and complete information about as sought by the registration form of the Website/App. Upon VALUEFIN gaining knowledge of having any reasonable suspicion that the information provided by you is wrong, inaccurate or incorrect, VALUEFIN shall immediately terminate your account without any notice to you in this regard. You shall at all times abide by the Terms and Conditions stated herein and any breach of these conditions may also lead to VALUEFIN terminating your account and appropriate civil and criminal remedies will be sought against you as provided under the laws of India.
4. Proprietary Rights:
You acknowledge and agree that VALUEFIN owns all legal rights, title and interest in and to the products and/ or services, including any intellectual property rights which subsist in the products and/ or services (whether those rights are registered or not, and wherever in the world those rights exist).
You further acknowledge that the products and/ or services may contain information which is designated confidential by and that you shall not disclose such information without VALUEFIN's prior written consent. You may not copy, create a derivative work from, modify, reverse engineer, reverse assemble or otherwise attempt to discover any source code, sell, assign, sublicense, grant a security interest in or otherwise transfer any right in the products and/ or services.
You do not have the right to use any of VALUEFIN's trade names, trademarks, service marks, logos, domain names, and other distinctive brand features. You do not have the right to remove, obscure, or alter any proprietary rights notices (including trademark and copyright notices), which may be affixed to or contained within the products and/ or services. You will not copy or transmit any of the products and/ or services.
6. Acceptance of Terms and Conditions:
As a User of this Website/App you have agreed to the Terms and Conditions that VALUEFIN has provided hereunder or anywhere else in this Website/App including but not limited to disclaimers on this Website/ App. You are advised to read and understand the said Terms and Conditions and in case you do not wish to agree to these Terms and Conditions, please refrain from using the Website/App. The Website and Mobile App is an online platform providing Users registered on the Website/App with access to data base of the Users. The information is also shared with third party verification agencies and collection agencies etc. The final decision as regards lending shall be at the sole discretion of VALUEFIN
VALUEFIN reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms and Conditions, at any time without any prior written notice to the User. It is the User’s responsibility to review these Terms and Conditions periodically for any updates/ changes. User’s continued use of the App or Website following the posting of changes will mean that the User has accepted and agreed to the revisions.
7. Password Protection:
If so provided under the policies of VALUEFIN or/ if provided in the Website or Mobile application, we may (a) issue you a unique user name and password for operation/ navigation purposes. You are required to keep your password secure. If so provided in the interface of the Website you can also change your password online at any time.
8. OTP Authentication service:
As a customer you may be requested to authenticate your information using OTP on your registered mobile number and/or email id.
By using this OTP service:
You agree to keep the confidentiality of your VALUEFIN ID & Password, OTP and other verifications or personal information that you have entered into this service (Data Security). If you let someone else use your Data Security or you tell your Data Security to others, you will be solely responsible for all losses, claims and other consequences arising from and relating to all transactions that have taken place using this service, and all other realted activities.
9. Responsibility of Users:
You must take all reasonable precautions (including using appropriate virus checking software) to ensure that any information, content, material or data you provide is free from viruses, spyware, malicious software, trojans, worms, logic bombs and anything else which may have a contaminating, harmful or destructive effect on any part of this Website or Mobile application or the Website or Mobile application of third parties or any other technology. You may complete a registration process as part of your use of this Website or Mobile application which may include the creation of a username, password and/or other identification information. Any username, password and/or other identification information must be kept confidential by you and must not be disclosed to, or shared with, anyone. Where you do disclose to or share with anyone your username, password and/or other identification information, you are solely responsible for all activities undertaken on this Website or Mobile application using your username, password and/or other identification information.
You must check and ensure that all information, content, material or data you provide on this Website or Mobile application is correct, complete, accurate and not misleading and that you disclose all relevant facts.
We do not accept any responsibility or liability for any loss or damage you may suffer or incur for any information provided or shared by any business associate(s) or if any information, content, material or data you provide on this Website or Mobile application is not correct, complete and accurate or if it is misleading or if you fail to disclose all relevant facts. It is your responsibility to identify and correct any mistakes or errors in the information, content, material or data held by the third party about you before you obtain any product or service.
We do not accept any responsibility or liability for any loss or damage you may suffer or incur for any information provided or shared by any business associate(s) or if any information, content, material or data held by the third party about you is not correct, complete and accurate or if it is misleading or if you have failed to disclose all relevant facts. You must get permission from any other person about whom you propose to provide information before you provide it.
In submitting any other person's details, you are confirming to us that you have their permission to do so and that they understand how their details will be used. You are solely liable for any impersonation or fraud that you may commit while submitting any information on this Website or Mobile application and the resultant damage or injury that such impersonation or fraud may cause to us or to any third party. We, and such affected third parties shall have the rights to initiate such legal action against you as deemed fit. You undertake to comply with all laws, rules and regulations in force at all times during the subsistence of these terms within the territory of India and especially but not limited to those related to financial services, loans, securities, foreign exchange and taxes. You are solely responsible and liable for your conduct on this Website or Mobile application and for your user content.
You agree that you will be liable to us for any damage, loss, claim, demand, liability or expense that we may suffer or incur arising out of or in connection with your conduct on this Website or Mobile application and/or your user content.
You agree to indemnify us on demand for and hold VALUEFIN and its officers, directors, agents, subsidiaries, joint ventures, and employees harmless from any claims, causes of action, damages, losses, demands, liabilities, recoveries, fines, penalties or other costs or expenses of any kind or nature, including reasonable attorneys' fees arising out of or related to your breach of this ToU or arising out of your violation of any law or the rights of a third party, or your use/conduct on this Website or Mobile application .
Our aim is to provide you best possible service. If you have any complain or grievance, you can inform us about the same by sending email at firstname.lastname@example.org. We will aim to resolve your complaint as soon as possible and respond back to you in reasonable period of time.
If you remain dissatisfied with our response or in case of any kind of disputes, differences, controversies relating to or arising out of our products or services or acts or relating to the use of this Website all such disputes, differences and controversies shall be finally, exclusively and conclusively settled by Arbitration in accordance with the Rules of Arbitration under the provisions of Arbitration and Conciliation Act, 1996. The Arbitration shall be conducted in English Language and venue for such arbitration shall be Mumbai, India. The Award of Arbitral Tribunal shall be final and binding on the parties to the dispute. The cost of the Arbitration shall be borne by the respective parties.
12. Survival Of Terms:
Notwithstanding any other provisions of this Terms & Conditions, or any general legal principles to the contrary, any provision of this Terms & Conditions that imposes or contemplates continuing obligations on a party will survive the expiration or termination of this Terms & Conditions.
13. No warranties:
Whilst every care has been taken in preparing the information contained in this Website, such information and materials are provided "as is" without warranty of any kind, either express or implied. In particular, no warranty regarding non-infringement, security, accuracy, fitness for a purpose or freedom from computer viruses is given in connection with such information and materials.
14. VALUEFIN reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms and Conditions, at any time without any prior written notice to the User. It is the User’s responsibility to review these Terms and Conditions periodically for any updates/changes.
IMPORTANT: By accessing this Website and any of its pages you are agreeing to the terms and conditions set out above.